The upgrade was to not have the motherboard with the GPU that uses shared system memory. All forum topics Next Topic. Post item number 2 as seen on the following example of an HP notebook’s barcoded sticker. Message 9 of I want this computer repaired totally free of any charges and I have told HP that if I don’t get what I want I will have no option but to refer my client to make contact with Office of Fair Trading as she has been sold an inferior product that HP is aware of and not willing to rectify. Message 6 of Message 1 of

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You may need to reinstall the nVidia driver from your notebook’s support and driver page if it does not install automatically. Message 5 of Message 3 of If you have a question create a new topic by clicking here and select the appropriate board.

By using this site, you accept the Terms of Use and Rules of Participation. I’d just rather avoid that if I can. Message 2 of Yours might if it has an Intel Core duo installed.

For about a year the gideo card has been giving me problems but nothing that seemed serious. By using this site, you accept the Terms of Use and Rules of Participation. Message 5 of Did you run diagnostics on the graphics card?


What has failed is the display inverter. This computer belongs to her friend.

Message 7 of If you have a question create a new topic by clicking here and select the appropriate board. Consider replacing your notebook with a new one.

I contacted them today and was given the run around and they said they would check to see if it was in the recalls as the links I have are 3rd party. Reboot the PC and cross your fingers. Message 10 of There is probably 1 in 1, notebooks where you can change the GPU like a memory chip, and I don’t think you can on any HP notebook made in the last 7 years or so. Thank you very much for the suggestion as it saves me a lot of money. The representative took entirely too long to get back to me and I needed to be somewhere so I hung up.

Video Card Upgrade? HP Pavilion dv – Tech Support Forum

Message 8 of The product number will enable me to determine if your notebook has the integrated video only or also has an MXM or miniPCI express video card. A four year old notebook PC does not really have enough value to consider replacing the motherboard.

If you want to go that route, that is your prerogative. The graphics cannot be upgraded or replaced.

Video Card Upgrade? HP Pavilion dv9700

I called HP for assistance but they left me on hold for over 20 minutes trying to find out two things Thank you for being both courteous and helpful. I have had several blue screens, few and far between, and finally today as I was loading the login screen of World of Warcraft, it froze, audio, video, the whole thing froze like a broken record so I had to hard reboot the computer.


I suggest that you start your notebook and darken the room. Yes, that would fix it.

HP Pavilion DV , NVidia Ge Force m GS Graphics Card, – HP Support Community –

But I do still need to grab a few documents and pictures off the internal hard drive. Please furnish all the relevant details to assist you correctly.

This PC has been the most reliable PC I have ever owned and I’ve been very impressed with its performance hence my reluctance to replace it. Post the installed operating system version and whether it is 32 or bit anddenot the CPU as an AMD or Intel product N ot posting all of the information as requested will delay our responses and slow troubleshooting of the issue that led you to author a thread.