I have the same question Or does anyone need any other snapshots? I’m beginning to want to write to that burner with a hammer. CortneyC Created on April 13, It spins, but nothing happens; the disc is not read.

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Thanks for marking this as the answer. I am having the exact same problem. Sorry this didn’t help.

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Or does anyone need any other snapshots? You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Where can I acquire the drive? Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for dvdtam technical support services.

They too upgraded from vista to 7 and had this problem, but for them the above solutions worked. Thanks for your feedback, it helps us improve the site. I am having this exact same problem with our Acer Aspire The driver was re-installed, but with the same issues as before. Who makes it, what is full model number. If there is a fix for this please reply! This site in other languages x. How satisfied gh15b you with this response? I manually uninstalled the driver through Device Manager and then scanned for ul-dt-st changes.


Please either provide a solution to make the drive funtional or explain how to downgrade back to Windows 7. You can follow the question or vote as helpful, but you cannot reply to this thread.

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I’m trying to burn a Linux rescue disk on this Laptop to take over to my Desktop that has all my documents and pictures on it, but suddenly won’t boot. Hl-dt-sh have also tried all the steps in this link: I didnt realize this at first but only once I decided to install my Visual Basics Studio onto my newly upgraded Windows 10 laptop.

I shall learn as I go. Hi, I did download the program you recommended, but even knowing the model of the driver, I cannot seem to find it over the net.

Is there anyplace where I can acquire it? Reinstalled Windows 10 completely through the Windows 10 settings. Under my device manager properties for the DVD drive under the ‘details’ tab and ‘Hardware Ids’ property drop down option it also lists that model. Done Windows 10 hl-rt-st.


Thank you for saving the day! Sign In Sign Up. Awesome, this fix worked.

How satisfied are you with this response? I’m beginning to want to write to that burner with a hammer. Microsoft Fixit windows 8 version windows 7 version said it was not compatible.

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This thread is locked. Tried Updating through the Device management and looked online and looked in my windows. Hope the information is helpful. JohnBeetle Replied on Dvdgam 4,